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Physical TherapyAudiologyDizziness & Balance
Physical Therapy
Dizziness & Balance

Specializing in the evaluation & treatment of vertigo and balance disorders

We accept payments from major medical insurance companies, Medicare, Blue Cross Blue Shield. Call Traci for more info.
"These people are terrific. This is a place of healing"

James Bell, Bloomington, IL

Balance Awareness Week is September 11th-17th and Falls Prevention Awareness Day is September 23rd! We at the Central Illinois Institute of Balance (CIIB) want to bring special awareness to this week for everyone including our patients and their families.

Many components can affect someone's balance. These components include inner ear issues, weakness, sensory loss, and neurologic involvement. Here at CIIB we work to find a solution to the problem to help improve your balance and symptoms. VEDA gives some facts on vestibular disorders.

Balance issues can also lead to an increase in falls. 1 in 3 Americans aged 65 and older fall every year. Here are some simple tips on how to prevent falls.

CIIB strives to make our patients stronger and give them and their families' tips on how to prevent any future falls. If you have any questions or are suffering from frequent falls or balance issues give us a call to see how we can help you.

Here are some resources about fall preventions:

CIIB’s purpose is to provide comprehensive, excellent and holistic care to patients needing Physical Therapy and Audiology services.

We will respect and treat patients from all walks of life and their families with dignity and compassion. We will be a great resource with outstanding support to referring community physicians in need of services for their dizzy patient.

We will serve our patients a unique therapeutic experience by bringing world-class treatment options, having a highly trained, efficient staff and providing holistic care to improve quality of life for our patients.

We will remain committed to improving knowledge and skills through continuing education and exploring new therapeutic options. We will earn patient loyalty by offering an unmatched experience for our patients and their families.

Central Illinois Institute of Balance Celebrates 10 Years of Keeping Clients Steady

By Leta Gail Doerr

For Poonam McAllister, Owner and Physical Therapist, the decision to open Central Illinois Institute of Balance “CIIB” over a decade ago was an easy one. Experienced in musculoskeletal injuries, neurologic and developmental diagnosis, balance and mobility – Poonam’s mission and vision for CIIB embodies her core beliefs and objective - to improve the life of every patient she and her team serves.

CIIB provides balance rehabilitation treatment for people with peripheral neuropathy, stroke recovery, multiple sclerosis, brain injuries, amputation and other orthopedic and neurological conditions. Physical therapy for inner ear disorders, migraines, and vestibular neuritis (a disorder that affects the nerve that sends balance and head position information from the inner ear to the brain) is also provided. “Chronic pain and serious diseases can impact a person’s physical health and mental well-being. I wanted to open a practice to focus on the whole person. Research indicates that we have better patient outcomes when we tailor the treatment plan to the needs of the client – there’s no cookbook here!”

Since opening their doors in 2007, CIIB has grown from its humble beginnings in the lower-level of a sublet practice on Bloomington’s east side, to a thriving business with a home office located at 211 Landmark Drive in Normal and a satellite office located inside Bloomington Primary Care at 9 Heartland Drive. “We started at patient zero, and two therapists – myself and a partner,” shares Poonam. Today, CIIB is home to five core staff members, and 10-12 Physical Therapy Assistants, Occupational Therapists, and Physical Therapy group leaders who flex for weekend and client load coverage.

As a visitor to CIIB, I was immediately welcomed by the sound of floating laughter coming from the end of the patient hallway. As Poonam escorted her last patient of the day to the front entrance, the time was already well past the 5:00 hour. Poonam provided a gentle nod in my direction, while her clients seemed to want to mingle and continue the friendly conversation each party appeared to enjoy. As patient after patient exited the building, it struck me that I have never witnessed such a warm farewell inside a medical practice.

Once seated inside Poonam’s office, I asked her to share what she considered to be CIIB’s greatest accomplishment over the past ten years. She smiled and responded, “I think you just witnessed it. We see patients of all ages, from infants to 90 plus years old – and we have a personal connection with each of them. This is the core foundation of our practice – to improve the quality of life by addressing the physical connection of any pain or imbalance to the emotional connection of how we feel.”

Admission to the treatment programs offered at CIIB requires a physican’s referral. Once established as a patient, CIIB enlists their impressive toolkit for patient assessment by following the gold standard of diagnostic testing for patients suffering from dizziness or balance problems. They then leverage their state-of-the-art equipment to determine therapy protocols.

A recent addition to the programming at CIIB includes group classes for discharged patients. “We discovered that many of our patients want to continue under our care, even though they are technically ready to graduate into home care. In response, we started a Parkinson’s group, and offer Balance and Strengthening sessions to further meet the needs of those clients.” The Wellness programs keep clients moving by focusing on strengthening, stretching, core stabilization and cardiovascular activity.

Poonam shares that in the next decade she and her staff endeavor to retain focus on the core offerings of the practice – Balance Rehabilitation, Vestibular (inner ear disorders) Rehabilitation, Orthopedic Rehab, Pain Management and Wellness. “We are on the top referral list for many local physicians. Our mission will be to focus on long term strategies by keeping current with new and emerging technology and preserving our core values of treating the whole person – Mind. Body. Balance.”

For more information on any type of balance or dizziness problem, you may contact Poonam McAllister at Central Illinois Institute of Balance, 309-663-4900, Their office is located at 211 Landmark Dr, Suite E-3 in Normal.

  • While traveling on Veterans Parkway, turn West on to College Avenue
  • Go approximately one block West and turn right(North) onto Landmark Drive
  • Travel approximately 1/4 mile North on Landmark Drive
  • Watch for 211 Landmark Drive which will be on the left(West) side of the road

Below are various ways to reach Central Illinois Institute of Balance. Feel free to give us a call or stop by today!

(309) 663-4900

(309) 663-4197


211 Landmark Drive, Suite E-3
Normal, IL 61761 [map]

Hours of Operation:
Monday - Friday 9:00am - 5:00pm